Support & FAQ

Paste your long URL into the input box on the homepage and click Shorten Link. Your short link appears instantly — click it to copy to clipboard. No account required.

No. Guests can shorten up to 5 links per hour without registering. However, guest links are anonymous — you can't manage, edit, or delete them later. A free account unlocks full link management and all pro features.

Guests can shorten up to 5 links per hour with no account. Links are anonymous and cannot be edited or deleted.

Registered users get unlimited link creation, a full dashboard, custom aliases, password-protected links, QR code generation, and click analytics — all completely free.

Click Register on the homepage, enter your email and a password, then hit OK. We'll send a 6-digit verification code to your email. Enter the code to activate your account, then log in to access all features.

First, check your spam or junk folder. If it's not there, click Resend Code on the verification screen — a fresh code will be sent instantly. Codes expire after 15 minutes so enter it promptly. Still having issues? Email [email protected].

A custom alias lets you choose the ending of your short link instead of a random code. For example, instead of xlip.uk/xR7kQp you could have xlip.uk/my-sale or xlip.uk/portfolio. Custom aliases must be unique and are available to registered users only.

In your dashboard, you can set a password on any of your links. Anyone who clicks the short link will be shown a password prompt before being redirected. Perfect for sharing private content with specific people.

In your dashboard, find the link and click the QR button. A scannable QR code will pop up that you can screenshot, save, or print. Great for flyers, business cards, or posters.

Log in, go to your dashboard, find the link and click Delete. Deletion is permanent — the short URL will stop working immediately and cannot be recovered.